Cultivate Culture: Presume the best

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Have you ever been approached by someone who presumed that you had mal-intent? How willing were you to work with them?

What about being approached by someone seeking to understand and being very curious while presuming all things positive about you? The response to these two situations is stark. Presuming the best cultivates goodwill and a willingness to work together. Healthy organizations know this is a foundational tenant of culture.

Cultivate Culture: Question your own virtue

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The first time I came across the idea of questioning your own virtue first was in the Arbinger Institute’s “Leadership and Self-Deception”. The willingness to question our motives, thought patterns and behaviors before responding or drawing conclusions about others builds integrity and, sometimes, prevents embarrassment from having acted too quickly. It builds trust and respect with others.

20 Indicators of a Toxic Workplace

One way to ensure subpar delivery and increase churn in an organization is to penalize people who ask questions and to have leaders who are unavailable to provide guidance and clarity.  Doing so often leads to a lot of fire drills because those working on the project were not given guidance they needed, and the leader(s) only make time to see the product with limited time before it is due.

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20 Indicators of a Toxic Workplace

Micromanagement can simply be a coachable issue or be seen from someone who is in the wrong role. However, when micromanagement becomes the cultural norm anything that appears to deviate from “the established process” is unacceptable and is not given consideration.  Over time, this will bring down employee morale and begins to drive mediocre products and services.

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