Is your HR organization helpful when resolving workplace conflict?

I recently asked the following question in a survey: 

“If you have ever engaged Human Resources to help resolve a workplace disagreement / conflict, how helpful was the Human Resources (HR) Department?”

Respondents could choose helpfulness of HR resolving their workplace issue on a scale from 1 (Not at all) to 5 (Very helpful):

  • 58% of Respondents said HR was “Not at all” helpful to resolving their workplace conflict.
  • No one chose the top end of the range (4 or 5 helpful to very helpful).

This would indicate that there may be an underlying issue in many workplaces.  Ignoring these issues creates an environment for increased risk.

Let me know if you are interested in learning how to help your employees work through conflict.  Or, email