Illusion of Communication

"The single biggest problem in communication is the illusion that it has taken place."
- George Bernard Shaw

Have you ever walked away from a conversation with someone, been very clear on what was said, and the expected next steps to later discover that what you understood from that conversation was not what ended up taking place?  Maybe you wondered how the other person could have missed something so obvious?

This is called the illusion of communication:  An exchange of words took place, but shared understanding was missed.  

I challenge you for the next week to keep this concept at the forefront of your mind:  The ability to speak words to another person is a guarantee that I am going to be misunderstood and misunderstand others.  

Doing this will increase your awareness that the message of what you have said vs. what you have heard may not be the same and allow you to clarify it.