Building culture

“So goes the leader, so goes the organization.”  - Unknown

I have recently spoken with individuals who are stepping away from a particular role because their leader(s) were toxic: demeaned people, did not keep their word, blamed others, and spread negative things about those at work.  I’ve heard senior leaders say that because of having no other options, they have laterally moved or promoted people who have displayed this type of poor behavior. 

So, how do you lead an organization where people arrive with a different set of values under which they operate?

The answer is simple but requires consistency (and patience): Make the values front and center, be passionately relentless in striving for them, and hold everyone to the same standard. Culture is built thru the behaviors consistently demonstrated and accepted by the leaders.